Computer Troubleshooters

Computer Troubleshooters are NZ's largest computer service franchise. Franchisees benefit from flexible hours, options to work from home, constant work flow (non seasonal) and low start up costs. You have the choice of two business models. One where the actual service work is handled by yourself, and the second where you employ technicians.

If you have been working in the corporate business industry and have been made redundant or wish to step away from the stress of the corporate world then a Computer Troubleshooters Franchise could be just what you’re looking for!

How does the Computer Troubleshooters Franchise work?

Computer Troubleshooters is New Zealand's largest IT franchise with over 28 Franchisees in New Zealand and over 480 worldwide across 26 countries.

Our franchise success is based on helping you create the business that best suits your skills, experience and desires. You may wish to operate a business from a home base, handling most of the technical work yourself. Or you may wish to start from a service centre, managing technical staff to handle the day to day work.

Both options work well, and in practice some Computer Troubleshooters start as a home operation, then expand into a service centre.

What are the benefits?

There are a number of advantages to becoming a Computer Troubleshooters Franchisee.

Lifestyle Benefits

• Option to work from Home 
• Flexible hours based on what suits you and your clients 

Monetary Benefits:

• Low start up costs and low ongoing costs 

       - Your total financial investment required is $27,500 (incl GST).
       - This includes your training, a Fully Funded Start Up Advertising Campaign in your area, the franchise systems, the tools and the supporting documents necessary to get you started in your own business.

• Our business is not seasonal and it does not rise and fall with the economy. Business services, and in particular on-site computer services are one of the top growth areas in franchising 

Proven System and Support

• New Zealand's largest IT franchise 
• Instead of worrying about how to obtain customers, what services to offer, what pricing to use, which are the right tools to use, and a myriad of other issues, you will be able to hit the ground running with a time-tested formula. 
• We do not compete with the large computer stores. We are their allies. Our focus is on service, and at the highest exemplary level of service. This allows us to retain customers for the long term, which provides for on-going work and as a wonderful source for referrals. 
• Computer Troubleshooters has experienced rapid growth through effective marketing of its franchise system and the formation of strategic alliances with other support or service providers within the IT industry. 
• Franchisees become a member of a 26 strong New Zealand team, and the global team of over 480 Troubleshooters. Our network, as distinct from other smaller franchise groups or operating on your own, is very attractive to National Account companies, suppliers and larger businesses. 
• Almost all small businesses and home offices use computers and depend on them to be working properly. They do not have the skills, the time, or the desire to do their own computer service, repair, and upgrades, and that puts us right in the middle of one of the fastest growing industries in the world. 

Do you have what it takes to be a Computer Troubleshooters franchisee?

Many of our Franchisees have strong corporate backgrounds or have a passion for IT and are looking for a challenging Small Business as an alternative for lifestyle, financial, and personal developmental reasons.

What Territories are Available?

Computer Troubleshooters are looking to take on new Franchisees in:

• Bay of Islands Franchise 
• South Auckland and Franklin Franchise 
• Mt Maunganui Franchise 
• Rotorua Franchise 
• Taupo Franchise 
• Gisborne Franchise 
• Napier and Hastings Franchise 
• Palmerston North Franchise 
• Wanganui Franchise 
• Timaru Franchise 
• West Coast Franchise 
• Invercargill Franchise 

What Next?

If you would like to continue your evaluation of the franchise opportunity, the next step is for you to complete the Franchise Information Request at the bottom of the page.

This will give us the chance to send you more detail on the Franchise methodology and benefits. We then ask you return details of your experience and aspirations by filling out a no obligation request for consideration.

After that our Regional Director will contact you to arrange a meeting with you to further explain our operation and provide you with a complete set of documents for you to review.